Forum Discussion
@everyone
October 17th edit.
While there were some initial delays, we can confirm now that all rewards have been successfully granted to all eligible players.
Please note that rewards are tied to platform family so if you switched platform, these rewards may not be available in-game.
*marked as solution for player visibility
@EA_Barry wrote:@everyone
The relevant teams are aware of your reports here (thank you) and are currently investigating.
****EDIT****
Please reply to this thread with the following details to help our teams with their investigation, thanks.
- Gamertag
- Platform
- Summary of Issue
- Missing reward
- Level of your pre-season reward:
- Recent Timestamp for checking the game (Date, Time, Timezone)
****EDIT****
Please monitor this thread for updates.
*marked as solution for player visibility
Gamertag: Hutch4M
Platform: PS5
Summary of issue: Missing Pre-Season rewards
Missing reward: 84+x5
Level of your pre season reward: Level 30
Timestamp for checking the game: Friday 11th October, 17:00, GMT
Gamertag: Hutch4M
Platform: PS5
Summary of issue: Missing Pre-Season rewards
Missing reward: 84+x5
Level of your pre season reward: Level 30
Timestamp for checking the game: Friday 11th October, 17:00, GMT