Forum Discussion

AppelSampoe's avatar
AppelSampoe
5 months ago
Solved

Missing rewards

Dear all, I have bought ea play pro on the ea site with my PlayStation account, I received 2 rewards on the PlayStation with my Ea fc account. I have read the page: https://www.ea.com/nl-nl/games/ea...
  • EA_Barry's avatar
    EA_Barry
    5 months ago

    @AppelSampoe 

    EA PLAY PRO EDITION

    You must redeem your EA Play Pro Edition, log into Ultimate Team, log into Clubs, and create a Career Mode save while connected to EA servers (together these steps are referred to as “redeem”) to access your EA Play Pro Edition content

    https://www.ea.com/games/ea-sports-fc/fc-25/disclaimers

    Thanks.

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
5 months ago

@AppelSampoe 

EA PLAY PRO EDITION

You must redeem your EA Play Pro Edition, log into Ultimate Team, log into Clubs, and create a Career Mode save while connected to EA servers (together these steps are referred to as “redeem”) to access your EA Play Pro Edition content

https://www.ea.com/games/ea-sports-fc/fc-25/disclaimers

Thanks.

  • AppelSampoe's avatar
    AppelSampoe
    5 months ago

    @EA_Barry

    Thanks I received the rewards, but not the fifa points + hero pack.

    How can I receive this?
    I also got in contact with support, they said EA is fixing a compensation for this, so do I need to wait?

    Kind Regards,
    Boaz

About FC 25 Technical Issues

Having issues with FC 25? Join here to find help with connectivity, performance issues, crashes and more.5,958 PostsLatest Activity: 58 minutes ago