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AppelSampoe's avatar
AppelSampoe
1 year ago
Solved

Missing rewards

Dear all, I have bought ea play pro on the ea site with my PlayStation account, I received 2 rewards on the PlayStation with my Ea fc account. I have read the page: https://www.ea.com/nl-nl/games/ea...
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
1 year ago

@AppelSampoe 

EA PLAY PRO EDITION

You must redeem your EA Play Pro Edition, log into Ultimate Team, log into Clubs, and create a Career Mode save while connected to EA servers (together these steps are referred to as “redeem”) to access your EA Play Pro Edition content

https://www.ea.com/games/ea-sports-fc/fc-25/disclaimers

Thanks.

AppelSampoe's avatar
AppelSampoe
1 year ago

@EA_Barry

Thanks I received the rewards, but not the fifa points + hero pack.

How can I receive this?
I also got in contact with support, they said EA is fixing a compensation for this, so do I need to wait?

Kind Regards,
Boaz

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