Missing TOTY EVO Star I Evolution

Hi everyone,

I’m seeking help regarding a missing reward in EA SPORTS FC™ 25.

I recently completed the TOTY Daily Login Upgrade SBC and successfully redeemed the reward. However, I didn’t receive the TOTY EVO Star I Evolution, which should have been added to my Evolutions list.

Here are the details:

• Task Completed: TOTY Daily Login Upgrade SBC
• Reward Missing: TOTY EVO Star I Evolution
• Platform: PS5

I’ve already tried the troubleshooting steps provided in EA Help articles, but the content is still missing. I also contacted EA Help directly, but they redirected me here to seek assistance from the community.

Has anyone else experienced this issue or knows how to resolve it?