Forum Discussion

xCroff's avatar
xCroff
11 months ago
Solved

my account has been permanently banned by EA

Hello, I purchased the EA FC25 game on Steam on September 25th. When I want to play the game, I get the error that my account has been permanently banned by EA. I have never used any cheats or simila...
  • EA_Mako's avatar
    EA_Mako
    11 months ago
    Hey folks,
     
    If you feel an action was placed on your account incorrectly, please be sure to create an appeal with these steps so our Terms of Service team can take another look.
     
    We're unable to make any changes or discuss details of your account here on the forums, but our ToS team can check back into this with an appeal.  
xCroff's avatar
xCroff
11 months ago

I bought the game today on Steam and I couldn't even play it.

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
11 months ago
Hey folks,
 
If you feel an action was placed on your account incorrectly, please be sure to create an appeal with these steps so our Terms of Service team can take another look.
 
We're unable to make any changes or discuss details of your account here on the forums, but our ToS team can check back into this with an appeal.  
  • TT10R80's avatar
    TT10R80
    11 months ago
    @EA_Mako I can't wait to submit an appeal for an unjust ban just to see it's been declined.

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