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ldp2ilwq7ca6's avatar
8 months ago

My fc 25 won't load

Okay, so I bought ea fc 25 on Saturday. I installed it, booted it up first time and it worked fine, Then I ran into the problem regarding using a controller on pc. I had to close the game several times and now i've found it very temperamental when trying to load. I think I fixed the controller issue. But even on the day I bought it, I have consistently ran into the issue of the game just staying on the ea loading screen and not loading - I could leave it for 30 minutes and it wouldn't open. Sometimes after verifying integrity of files on steam it opens and i see the loading bar and it opens in a couple of minutes - so I don't believe it's my pc's fault. But then when I close it, the next time I try and play, i get the loading issue again. Why? This is my first time buying an fc game in several years and running into this issue immediately has left me annoyed and considering refunding the game enitirely. Can anyone help, because I'm not getting anywhere when I search online.

5 Replies

  • Game crashing FREQUENTLY (PC)

    Hello guys.

    The past week, i have experienced crashing daily, every game - every 2nd game.
    There is no error displayed, straight up sent to my desktop.

    During the weekend, this caused me to lose 3 games in Fut Champs, aswell as losing a promotion game into D1. 
    I can sit in the menus for hours, no issues whatsoever, i can buy, sell, complete sbc's without any problem, this only occurs in game, usually after 30+ ingame minutes.


    My specs:

    PNY RTX 4080
    I9-13900F 
    32GB DDR5 5600mzh
    ROG STRIX B760-F GAMING WIFI

    I have tried fixing this for the past 48H without any luck.

    Here are the steps ive tried (not in any order):

    Reinstalling graphics drivers
    Rolling back to 4 different older drivers
    Hardware acceleration on and off
    Running the game and the EA App as admin
    Disabling fullscreen optimisations
    Went from XMP 1 to XMP 2
    Overclocking GPU
    Underclocking GPU
    Messed with power limits
    Parking CPU Cores
    Game mode on and off
    Reinstalling the game 11 times
    Repairing the game 
    Deleting cache (EA APP)
    Testing every in game setting

    There could be more, but at this point steam is literally exiting my ears, fuming, so if ANYONE has a fix, god damn ill pay you handsomely.

    dxdiag attached 

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    8 months ago

    @ldp2ilwq7ca6 

    1. Download and install all available Windows Updates
    2. Make sure your display is connected to your GPU and not the motherboard video output
    3. Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
    4. Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
    5. Check your machine meets the below requirements:

    Minimum
    OS - Windows 10 - 64-Bit (Latest Update).
    Processor(AMD) - AMD Ryzen 5 1600
    Processor(Intel) - Intel Core i5 6600k
    Memory - 8GB
    Graphics Card(AMD) - RX 570
    Graphics Card(Nvidia) - GTX 1050 Ti
    Direct X - 12
    Online Connection Requirements - 512kbps
    Hard Drive Space - 100 GB


    Thanks.

  • @EA_Barry are you being funny mate? This is not a hardware issue, i could literally host better servers than what you at EA do.

    Now please bring some actual useful advice / tips and tricks to try to fix this.

    Its Fifa 23 1st gen Ryzen incident all over again. yall devs taking a month and a half to optimise the game for a group of processors, this 2 months after the "finished game" is released. you disgust me


    Just to note. The integrity of my windows is very much ensured. clean boot does nothing, no conflicting background apps
  • Can we get an update on this all steps did not fix the issue. I have spent more time trying to fix/play this game than actually play it. Its an absolute joke. 

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