Forum Discussion

1 year ago

My pc crash and it give me blue screen when closing fifa

Hi if somebody can help me it would be great, it started this with fc24 and now that i bought fc25 it is the same thing, i can play but every time i close the game my pc goes in blue screen and it re...

EA_Barry

Community Manager

1 year ago

@Overbas1

Bluescreen issues are outside of the scope of support we provide here as they generally indicate an issue outside of our games.

Some general troubleshooting steps:

Make sure all available Windows Updates and hardware driver updates are installed
Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135

Thanks.

Overbas1
1 year ago
Nothing work, and i know that the problem is only with Fifa id checked all my pc and there isn't any problem. Please help, trowing again 100 dollar for fc 25 it sucks
- jbinh1
  1 year ago
  unfortunately its the same with fc25
TrippyMang0
1 year ago
I firmly believe that this is within the scope of errors that EA can fix, FC25 is THE ONLY piece of software that causes the BSOD when closing the game for me.
its frustrating and this should not be happening especially when I paid so much for it.

I’ve seen others have had this issue and could potentially be the fact they have an ASUS motherboard. You need to fix this EA.