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TaviiTaviiQ's avatar
TaviiTaviiQ
4 months ago

My pc keeps shutting down while playing fc 25

I met the minimum requirements for fc 25 but my pc keeps turning off while playing this game and is only this game, i also played elden ring, the new dbz sparking, and many more games but only fc 25 ...
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
21 days ago

@TaviiTaviiQ 

If you post your Dxdiag report here, we may be able to point you in the right direction, thanks.

How to DxDiag - https://www.epicgames.com/help/en-US/c-Category_Fortnite/c-Fortnite_TechnicalSupport/how-to-generate-a-directx-diagnostic-dxdiag-a000084966#:~:text=DxDiag%20(DirectX%20Diagnostic)%20is%20a,to%20help%20fix%20technical%20issues.

@MajorUsopppp 

Check that your PC power supply has enough wattage for your system, particularly if you have upgraded the GPU without also upgrading your power supply.

Your GPU manufacturers website will have the PSU requirements for your card.

Thanks.

JMHenriques's avatar
JMHenriques
19 days ago
@EA_Barry No... its clearly not that! Nothing was changed, all games work well, except of course EA FC 25...
  • QuitosistheKing's avatar
    QuitosistheKing
    18 days ago

    tengo el mismo problema pense que era yo, pero era imposible. mi pc es totalmente nueva y con componentes de gama media alta 

    estuve jugando mas de 50 horas al ea25 y no paso nada. actualizaron y mi pc no aguanta mas de 1 hora jugando. ni bajando la resolucion a bajo y que mi grafica se caliente menos puedo seguir jugando

    como siempre ea hace de las suyas

    Procesador AMD Ryzen 5 9600X 6-Core Processor 

    Grafica RTX 3050 8gb

    Memoria ram 32 ddr5 a 5000

    • AMH0's avatar
      AMH0
      17 days ago

      what motherboard do you have?

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