No Player Control in UT/Division Rivals on PC – Inputs Not Working
Platform:
PC (Steam)
Game Version:
EA Sports FC 25
Issue:
I am experiencing a critical issue in EA Sports FC 25 on PC (Steam). I have no control over my player in core online modes such as Ultimate Team and Division Rivals. The game launches normally, menus work fine, and I can play Volta Rush mode without problems.
However, once I enter a match in Ultimate Team or Division Rivals, none of my input devices respond — I cannot move or control the player at all. The player just stands still. This happens consistently every time, regardless of the controller used.
Input Devices I’ve Tried:
- Xbox 360 controller
- PS3 controller
- Standard keyboard and mouse
Troubleshooting Steps I’ve Already Tried:
- Reinstalled both the game and the EA App multiple times
- Verified integrity of game files via Steam
- Deleted all config files located in Documents (including settings.ini, input, etc.)
- Restarted my PC several times
- Enabled and disabled Steam Input settings
- Tested multiple controllers and USB ports
- Disabled all overlays (Steam overlay, EA overlay)
- Disabled antivirus and made sure nothing interferes with game input
- Made sure EA and Steam accounts are properly linked
- Created a new Windows user account and tested there
- Tried launching the game in offline mode
- Ensured all drivers and Windows updates are up to date
Additional Details:
- The issue happens only in core online game modes (Ultimate Team, Division Rivals)
- Menus and Volta Rush mode work perfectly
- No error messages appear
- The issue occurs on every launch, even after clean reinstalls
- Gamepad input is detected in Steam and in menus, but not once the match starts
- Feels like something is blocking input only during online matches
Request:
I would really appreciate any help, guidance, or escalation to technical support. If this is a known issue, I’d also like to know if a fix is planned — or if there are options for a refund or compensation in the meantime.
This issue is very frustrating and prevents me from playing the main game modes entirely. I'm happy to provide video recordings or logs if needed.
Thank you in advance for your support!
