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jmarussell's avatar
jmarussell
Rising Newcomer
2 months ago

Paying twice for EA FC after downloading again (PS5)

Hi guys,

Found myself in a weird situation with EA FC on PS5—I bought the game earlier this year, but today it froze when loading. I switched my PS5 off in order to reboot. But doing so corrupted the game's data, so my console told me to delete the game and download it again.

I did that but then I wasn't able to download the game again without paying.

So because the game didn't boot properly, I now have to pay for it twice.

That is not fair.

Does anyone know how to fix this? Any similar experiences?

I've logged nearly 300 hours playing EA FC so this is very frustrating...

2 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi there. Since you're on PS, I assume you made the extra purchased through the PlayStation store. If that's the case, you'll need to contact their support for assistance. You should be able to do that here.

  • jmarussell's avatar
    jmarussell
    Rising Newcomer
    2 months ago

    I figured the issue myself, posting here in case it helps others—I'd purchased the game using a different gamer profile. I just switched the profile and downloaded it again for free.

     

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