Forum Discussion
EA_Illium
EA Staff (Retired)
2 years agoHey @Paddiie
Thanks for reaching out to the community! When you have a moment can we see if the following steps help?
- Run the System File Checker tool, then Check for Windows and GPU updates
- Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Troubleshoot your connection to EA games
- Check if any background applications are stopping the EA app or your game.
- 2 years ago
@EA_Illium ha escrito:Hey @Paddiie
Thanks for reaching out to the community! When you have a moment can we see if the following steps help?
- Run the System File Checker tool, then Check for Windows and GPU updates
- Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Troubleshoot your connection to EA games
- Check if any background applications are stopping the EA app or your game.
It didn't work.
A lot of people have this problem. I don't think the problem has an individual solution.
- Blackmamba24vr2 years agoSeasoned Adventurer
It happens also on playstation 5!!
- EA_Illium2 years ago
EA Staff (Retired)
Hey @Capyv
Would it be possible to get more information on this?
- EA ID (PSN ID/Gamertag):
- Which platform are you on?
- Does this happen when loading into a specific mode or performing an action in a mode?
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag file and an EA app Error ID Number
Cheers!
- 2 years ago
@EA_Illium wrote:Hey @Capyv
Would it be possible to get more information on this?
- EA ID (PSN ID/Gamertag):
- Which platform are you on?
- Does this happen when loading into a specific mode or performing an action in a mode?
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag file and an EA app Error ID Number
Cheers!
EA ID: Capyv
Platform: PC / Steam
Happen: Matches online and slow in Squad Battle
Error ID: 415ee040-a6c7-4189-8c43-5563d86e4894
https://www.youtube.com/watch?v=jTVF3a754fc&feature=youtu.be
- lansenyl2 years agoSeasoned Veteran@EA_Illium This is on console too.
- 2 years ago
THIS DOES NOT WORK !!!