Forum Discussion

ScottMcSoucek's avatar
ScottMcSoucek
New Scout
7 months ago

Pro Clubs crashes when loading for everyone in my club

Every single member of our Club has the game crash when we try to load Clubs. We can't leave or delete the club and start a new one because the game crashes immediately. This is on Xbox Series S/X b...
EA_Vendcera's avatar
EA_Vendcera
Icon for Community Manager rankCommunity Manager
5 months ago

Hi everyone,


thanks for reporting. That's weird that the game is just crashing like that. It only happens when accessing Clubs, is that right?

To further investigate this, some more information would be helpful if you could provide:

  • Gamertag:
  • Platform:
  • Name of your Internet Service Provider (ISP):
  • Summary of Issue:
  • Potential Repro Steps:
  • Recent Timestamp (Date, Time, Timezone):
    • Especially within UT, Timestamps are vital and it's important they are recent (no older than 48 hours if possible)
  • Video example (if possible):
Marked as solution for visibility only to gather further information. 
9-Evil-Muffin's avatar
9-Evil-Muffin
Rising Rookie
5 months ago

Gamertag: 9-Evil-Muffin
Platform: PC

Name of your Internet Service Provider (ISP): YouFibre
Summary of Issue: After exiting Clubs Lobby unable to re-enter without closing the game, after a clubs match, cup/league/friendly again unable to enter lobby.
Potential Repro Steps: join clubs lobby with PS5 players, exit lobby unable to enter again, join with XB players no issue same with PC only players of PC/XB players but rarely happens.

Recent Timestamp (Date, Time, Timezone): 21:30 (03/02/2025 (after every match or exit of lobby with PS5 players in the lobby (crossplay issue on EA side of things)
Especially within UT, Timestamps are vital and it's important they are recent (no older than 48 hours if possible)
Video example (if possible): 

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