Problem técnico

I've done this before and it didn't work. Every time I enter an online mode and press "play match" it shows this message "You have lost your online connection. You will not be able to access FC's online features until you reconnect to EA's servers. Visit da.com/unable-to-connect to learn more.

My video game is an Xbox series s and I use cable internet, and I've been trying everything for more than five days, but it hasn't worked.