psn account has been linked to another ea account which I do not know

Hi there, 

I'm sorry to hear that you're having trouble with your account, but we currently don't have a designated area for these topics and can't help with account-related issues on the EA Forums.

If you're having trouble contacting EA Help, please try reaching them via chat:

How to chat with EA Help

1. Log in to your EA Account.
2. Select the topic that best describes your issue. If an advisor can help, a contact option will be available under your help topic.
3. Select Chat with us or Start chat.
4. Fill in the contact form with your:
   • first name
   • last name
   • e-mail
   • platform
   • subject (a short description of your issue)
   • attachments (e.g. screenshots, documents, links).
5. Select Send.
6. A chat window will open when you’re transferred to an advisor.

For guidance on linking or unlinking your platform accounts to your EA account, please see: Linking your platform accounts to your EA Account & Unlink your platform accounts from your EA Account

I hope this helps,