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EA_Pulsar
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9 months ago

Re: Can’t connect to EA Servers

Hey @ronaldodagoatFR 

Check if your PS5 profile is not getting stuck on 'Appearing Offline' and reverts to this status after attempting to change it to 'Online',

Additionally, try the following steps:

1. Restart Your Router
  - Turn off your router for 10 seconds and then power it back on.

2. Restore Licenses
  - Navigate to Settings > Account Management > Restore Licenses on your PlayStation.

3. Clear Cache
  - Turn off your console completely (not in rest mode).
  - Wait for the power light to stop blinking.
  - Unplug the power cable.
  - Press and hold the power button a few times to discharge any residual power.
  - Reconnect and turn on your console.

4. Change DNS Settings

Spoiler
  - Go to Internet Settings > Network > Set Up Internet Connection.
  - Choose Wifi/LAN depending on your connection.
  - Select 'Custom', then your network.
  - Keep IP Address Settings as 'Automatic'.
  - Set DHCP to 'Do Not Specify'.
  - Choose 'Manual' for DNS Settings and enter:
    - Primary: 8.8.8.8
    - Secondary: 8.8.4.4
  - Set MTU as 'Automatic'.
  - Leave Proxy Server as 'Do Not Use'.
  - Test the connection.
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