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Re: Ea fc 25 black screen

In that case please try the following steps:

1) Restart your router.
Try to power down your router for 10 seconds and then power it back on.

2) Restore Licenses.
In the main menu of your PlayStation, go to Settings > Account Management > Restore License.

3) Clear cache.
1. Turn off your console (not rest mode).
2. Wait until the power light on the front of the console stops blinking.
3. Unplug the power cable from the console.
4. Press and hold the power button several times to remove any excess power.
5. Turn on your console again.

4) Change DNS.
Go to the internet settings -> network -> set up internet connection -> Wifi/LAN (depending which you are using) -> Select custom -> choose your network (wifi) -> Leave IP Address Settings as automatic -> DHCP leave as do not specify -> DNS Settings choose manual -> and fill in primary 8.8.8.8 and 8.8.4.4 as secondary -> MTU leave as automatic -> Proxy Server leave as do not use -> Test connection.

5.) Disconnect any other devices from your console.

6.) Disable HDCP on the console settings.

4 Replies

kryn_21
10 months ago
Hi
I have followed all your steps and I still get the black screen this has been happenening from 3 weeks.
Imadsrr
10 months ago
SAME PROBLEM ON PS5 DID AL THESE STEPS NOTHING WORKED , STILL GETTING BLACK SCREEN AND THEN DNF AFTER LAUNCHING INTO A RIVALS OR CHAMPS GAME . ITS EITHER BLACK SCREEN AND THEN BACK TO LOBBY WITH LOST CONNECTION TO YOUR OPPONENT OR FREEZING AFTER GETTING INTO A GAME WHEN THE VIDEO IS LOADING OF THE STADUIM AND THEN IT PROCEEDS THE VIDEO AND KICKS ME OUT WITH THE SAME MESSAGE. NO FIX FOUND YET ALL THESE STEPS AINT WORKING .
RealBeazt
10 months ago
Exactly the same here. Just tried 5 games in champ, 3 black screen and had to close the game resulting in DNF. 1 game it started fine, after 5 seconds the game freezes and I disconnect. 1 game I was able to play.
i disconnected from 6 games while the intro with starting eleven and everything was running.
12 tries to get 1 actual game of champs.
seriously this is absolutely horrible.
I’m on PS5 with wired connection 😔
tallguy007k
9 months ago
Hello,
I have the same problem.
when ever I start a game in rivals or in fut champs is it 50% change that the game wil freeze and kick me out or I get a black screen and it Will be stuck on that screen and I need to shut the game down.
i already did the 6 steps you are describing in your message. Any other fixes For this problem?
Iwaburgman
Rising Newcomer
4 days ago
Hey, I did all that and it didn’t work. I am on ps5 please help.