Forum Discussion
8 Replies
- EA_Illium10 months ago
EA Staff (Retired)
Hey Everyone,
If you are still an error about EA servers unavailable right now try the following based on your platform
Xbox
Spoiler- Make sure you have the latest software update.
- Perform a power cycle.
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Unplug any devices attached to the USB slot.
- Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
- Troubleshoot your connection to EA games
- Open you're Xbox NAT Type
PlayStation
Spoiler- Make sure you have the latest software update.
- Troubleshoot your connection to EA games
- Unplug any devices attached to the USB slot.
- Perform a power cycle.
- Restore the license for the game.
- Go to Settings on your PlayStation.
- Click Account Management then Restore Licenses.
Switch
Spoiler- Check for networking issues:
- Manage DNS settings
- Try checking your account:
- Check for Switch System updates;
- Check for power/sleep Mode issues.
Clear Cache:
1. Open System Settings on the HOME Menu
2. Then select System ⇒ Formatting Options ⇒ Clear Cache.
3. Select the user you'd like to clear the cache for, then follow the on-screen instructions.
Data Corruption:
1. Open the System Settings from the Home menu
2. Go to Manage Software and select Apex Legends
3. Choose Check for Corrupt Data
4. Choose Redownload if it finds any corrupt data
Thanks!
- @EA_Illium And for PC platform? Steam and EA App also having this issue.
- EA_Illium10 months ago
EA Staff (Retired)
Hey @syxonline
For PC you can try the following:
Spoiler- Run the System File Checker tool, then Check for Windows and GPU updates
- Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Troubleshoot your connection to EA games
- Check if any background applications are stopping the EA app or your game.
Thanks!
How did you resolve this I'm having the same problem now
I just downloaded FC25 on my ps5 and I keep getting error messages that the EA servers are down. I checked and they are fine so I know this isn't correct. I've tried restoring a license, power cycling my ps5, resetting my router and NOTHING has helped. What's the fix? This is basically a worthless game that I wasted money on at this point.
Same for me on xbox, i just couldn’t be able to connect to ea servers on fc25, but i can connect to ea servers on fc24
- JeweledHero5517 months agoSeasoned Newcomer@78926634554333 The exact same for me
We’ve downloaded FC25 following a link from Epic Games, but keep getting this issue, “EA servers are unavailable right now”. Tried all the advice on this forum and elsewhere on line but doesn’t appear to be solving the issue.
Currently have a game that we can’t play online, which defeats a large part of what FC25 is meant to be! Does anyone else have any advice of how they’ve fixed this on PC please?
Thanks.
About FC 25 Technical Issues
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