Forum Discussion

Re: Missing rewards from FC Season Seasonal Track Objectives

Product: EA SPORTS FC 25
Platform:PC
Please specify your platform model. EA app - PC
AMD or Nvidia Model Number RTX 2060 Mobile
Enter RAM memory size in GB 6
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Battles
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 22/09/24
What time did you see the bug? (HH:MM AM/PM) Not sure.
What is your time zone? CTT - GMT + 8:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? FC Hub > FC Season > Bundled Rewards (Typically consisting of Pack, Accessory and 15K coins)
What happens when the bug occurs? When I choose the Coins from the Bundled Rewards in the Season Pass, I never receive the Coins, instead the game always provides me the first/leftmost reward from the section.
What should be happening instead? I should be receiving the Coins because that’s what I’m choosing everytime.

In the attached image, I chose 15K coins but my total coin count did not change. It was 87K before I chose this, it stayed the same after. Has happened for every Bundled Rewards since the beginning.

18 Replies

  • Hopefully will get some sort of compensation for this. Happy and sad I’m not the only one facing this. Waiting on some solution soon.

  • Mohamad587's avatar
    Mohamad587
    10 months ago

    ive chosen 15k coins to be safe both times even though it said bundled reward but i havent gotten any aswell

  • Seems like it is happening to many people right now. Hopefully we get a solution and better be a decent compensation for this

  • Same here, 30.000 coins that I Lost.

    two Times not getting the 15.000 coins prize from the Bundle. 

    How Will we be compensated? 30.000 coins its a lot. I AM a free to play player. 

  • PVTCoates's avatar
    PVTCoates
    10 months ago

    This has happened to me to on ps5 I choose the coins and it give me something completely different I wanted the coins to get a new player a hope they give me my coins 

  • Same i want compensation for this i have video proof i select coins but get the pack

  • EL3CTR0_MAGNUM's avatar
    EL3CTR0_MAGNUM
    10 months ago

    The video proof would be great. See if you can reach out to agent, share a link to this forum and whether you can provide the video proof. I’ve spoken to them but I only had image proof but a video proof would make this get solved faster I think. 

  • ROLAINB's avatar
    ROLAINB
    10 months ago

    I've also twice chosen coin rewards not recieved them think 8k and 15k will I get them at some point 

  • fifamannyjr's avatar
    fifamannyjr
    10 months ago

    I have the same issue will this be fixed in the new patch and will we be  Compensated?

  • ianfwhite's avatar
    ianfwhite
    Rising Newcomer
    10 months ago

    Same happens to me each time. Becoming a joke 

  • Deleafifa's avatar
    Deleafifa
    10 months ago

    Same! Two times in both pack reward on rivals season didnt receive coins! Any solution?

  • DIAMONDGEEZA50's avatar
    DIAMONDGEEZA50
    Seasoned Newcomer
    4 months ago

    Constantly missing my coins rewards… thats prob now over 100,000 coins ive not received on completions!! 

    who do i  contact???     Sick of this… bought top package months ago when it came out and never got the premium bundle with beckham and have had constant issues since i bought the game and ive spent maybe £700 on points since too!!  SHOCKING !!! No customer support at all! 

  • butrint88's avatar
    butrint88
    Seasoned Newcomer
    3 months ago

    I keep missing coins in the new Season Pass bundled rewards. It's the third time in a row.
    I even recorded it this time.

    This is extremely annoying. FIX THIS BUG AND REFUND ME MY COINS.

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