Forum Discussion

Re: ps4 controller issues on PC

Product: EA SPORTS FC 25
Platform:PC
Please specify your platform model. Steam - PC
AMD or Nvidia Model Number geforce 3050 ti
Enter RAM memory size in GB 16
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 209.20.2024
What time did you see the bug? (HH:MM AM/PM) 10:00
What is your time zone? ECT - GMT + 1:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Just try playing with a controller on pc, impossible.
What happens when the bug occurs? Can't do anything in the game.
What should be happening instead?

Connecting controller (dualsense) to pc is impossible. buttons are inverted, I can only press the start button and it responses like X, cant do anything else. Went back to ea fc 24, everything works just fine. Tried connecting it without steam input and many more, nothing worked. Please, do something about it promptly.

24 Replies

  •  i have this problem as well in fc 24 it is completly fine but on fc 25 its not i cant even play without using  my keyboard but eafc 25 mos people like myself use a controller and we spend our own money on this game i hope this problem get fixed quickly

  • Cross42Bones's avatar
    Cross42Bones
    Rising Veteran
    10 months ago

    @EA Why aren't these issues fixed during Beta testing?

    I'm playing PC through EA app, disconnected mouse before starting game but a mouse pointer in middle of screen on all menus and games.

    Xbox type controllers just won't work, PS5 type does mainly work but when scrolling up and down menus for Objectives it shows there is an automatic right direction input as always opens the submenus.

    Back into FC24 and none of these issues are experienced.

    This is a FC25 game specific issue that should have been identified and fixed before release.

    So many players have paid the extra money to get 7 days early access and game is unplayable.

  • Cross42Bones's avatar
    Cross42Bones
    Rising Veteran
    10 months ago

    Repairing the game in EA App allowed controller to work correctly for a while but halfway through a Moment screen went dark and could only see triangles of active players.

    Exited out of moments, retried still wrong, same when exiting out of and then retrying Ultimate Teams and FC25 itself.

    I took a days leave to get the most out of early access, what a waste!

    @EA totally unacceptable

  • Cross42Bones's avatar
    Cross42Bones
    Rising Veteran
    10 months ago
    @EA_Blueberry Tried this and still not sorted my issue. I'm using EA app not Steam.

    Xbox type controllers can only use d-pad for directions not the left stick
    PS5 type controller works after a fashion but seems to want to revert to centre of screen.

    No mouse connected but now when I start FC25 right from the settings entrance page I have a mouse pointer dead centre of screen that doesn't move.

    PS5 type controller works after a fashion but seems to want to revert to centre of screen,
    ie scrolling down in Objectives list that appears on left of screen will immediately open up the submenu which is normally actioned by moving right (toward centre)

    in Moments when menu appears with Advance, Edit Lineup, Go to squad select and Go back listed vertically the mouse pointer is over Edit Lineup - move up to Advance and after a second with go back to Edit Lineup, move down to Go back and again after a second instantly goes back to Edit Lineup

    Actually playing a match the further away from centre of screen where pointer is the slower the players run

    Trying to move right to next batch of moment challenges is near impossible.

    Tried two Xbox type controllers and one PS5 type controller in two USB ports at front of PC and two at rear (on motherboard) and same results

    Yet in FC24 no issues with controller movements.
    I've twice repaired the program in EA App, have twice deleted settings - once separately and once at same time as repair. No change
  • Cross42Bones's avatar
    Cross42Bones
    Rising Veteran
    10 months ago
    @EA_Blueberry That's fixed player movement but still issue with mouse pointer appearing. I have to connect the mouse to move it out of the way and then disconnect again, but depending on where it's moved to it stops being able to move up and down menus or select moments / SBCs when multiple on screen
  • I cant even open the game, it just says launching app...... or preparing app...... what can i do? its not even loading the splashscreen/EAFC25 image

  • Disabling Steam Input makes the game stop loading, gets stuck on the loading screen without a progress bar.

    Tried twice to confirm by re-enabling, it goes back to working.

  • Can you guys just fix the problem? We have to get a refound for not being able to play the game you guys promised us we can play on the 20th september. Today it is 21 september and you guys have not fixed the problem, so it would be a disaster if we do not get atleast the money we paid fo rultimate team back. I am not trying to hate because i want you to just fix the problem but can you maybe hurry up a little bit?

  • Cross42Bones's avatar
    Cross42Bones
    Rising Veteran
    10 months ago
    @EA_Pulsar DIsabled the EA App overlay makes no difference, mouse pointer still there despite mouse being disconnected
  • @EA_Pulsar followed all the given instructions, the game literraly worked for 2 games, then same problem occured again and still controller is not working.
    Fix this and then reward all the players 'cause this is unstandable and outrageous
  • I tried a lot of things, still not working, please EA say something to your players who payed 100€ for your game

  • We pay money to play the game. Give us a response. When will the problem be solved?🤐

  • RichNotz's avatar
    RichNotz
    10 months ago

    Surely they have to provide an update on this soon. It literally still works perfectly on FC24 they just need to revert any changes they made to FC25 so that it works again

  • WatchMeShine's avatar
    WatchMeShine
    New Rookie
    10 months ago

    @NiibowSeriously this is pathetic fr. One moderator in the technical forums keeps skipping my post about ds4windows, while still answering every other posts before and after. I use it because of nerve damage in my arm to map back buttons.

    The DualSense Edge is NOT COMPATIBLE with EA pc games. I repeat, it is NOT COMPATIBLE with EA pc games.

    They are really careless and don't have any compassion for anyone here. even worse if you are disabled. Some mods in this forum are in it for the money or they would take it more seriously.

    Also, I'm ready for a lawsuit, and I will include the moderator Cuervo in it, it keeps evading my posts, which means it is evading its work duties. Get rid of this ignorant buffoon.

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