Forum Discussion

BobbyToth's avatar
8 months ago

Redeemed code for Fifa Points in FC25 and they aren't in game after 3 days.

Was gifted a code for Fifa Points which I redeemed on the Xbox store on 11/27.

Logged out and back in, to both my Xbox and EA account. Restarted my console multiple times.

Was told it would take up to 72 hrs to show in game. It has now been 4 days.

Reached out to Microsoft support and after confirming the code was correctly redeemed, they told me to reach out to EA...

Have not been able to start a case or chat to fix the issue.

3 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hey @BobbyToth Are you sure that the FC points code you received was for FC 25 points and not FC 24? Players often mix this up when purchasing points.

  • Turns out my friend is an idiot. Good to know the points didn't disappear into the ether.

    If I already transferred my fifa points at the start of FC25, how do I prompt a transfer?

About FC 25 Technical Issues

Having issues with FC 25? Join here to find help with connectivity, performance issues, crashes and more.11,099 PostsLatest Activity: 3 minutes ago