Severe Input Delay Linked Only to My EA Account – Tested on Multiple Devices

Hello EA team,

I’m experiencing very bad input delay in EA SPORTS FC 25, but only when I use my main EA account.

Here is what I tried:

I played on another PC with a different internet connection using my account — same delay

I tested my brother’s EA account on my PC — no delay at all

I updated my router firmware

I cleared game cache and local files

I turned off V-Sync and set a fixed FPS

I changed to borderless mode and lowered graphics settings

I even reduced items in my club

The delay is always there when using my account, no matter what device or network I use. This shows it is not a network or hardware issue — it is something wrong with my EA account itself.

I already contacted EA Live Chat and they created a case for me. They told me to post this issue here so the technical team or community team can investigate.

Please help by doing the following:

Reset my matchmaking profile

Clear any cache or corrupted data linked to my account

Check if my account is stuck on a wrong server or routing path

Let me know if you need my case number. 
Thanks