"There was a problem getting your online information. Please try again."-Clubs

Hi!

Thank you for resolving the login issue with the clubs. However, we're experiencing another issue related to last season's rewards and playoffs. Our club finished in the Elite Division, but as soon as the playoffs began, our division was incorrectly displayed as Division 5. This change should only happen after the playoffs are complete.

Due to this issue, our club received Division 5 rewards instead of Elite Division rewards. As a top 5% club, we should have received 4.2 million fans, but we only got 42,000. We would appreciate it if you could provide the correct rewards.

Thank you for your help!

Here is our club info, please let me know if you need anything else: 

Club: FC Bromuda 

Console: old gen / ps4 

Manager account: Jelsnor 

Finished in division: Elite

Playoffs: 9-1, 2163e 

Club ranking: 75th worldwide  

@rumleskaft04 @djmac601238 @batoolAlAmoudii

Please retry, this issue may already be resolved: 

https://answers.ea.com/t5/Technical-Issues/quot-There-was-a-problem-getting-your-online-information-Please/m-p/14220034#M18233

Thanks.

EA Pulsar... My hero! Pro Clubs back up and running.

Having issues since yesterday. Xbox old gen. Need help.

I just bought this game Cmon I just wanna play pro clubs drop in matches I don't ask for much 

Good luck getting a response right away this isn’t ultimate team related so it doesn’t matter to them. 

Stop wasting our time with nonsense like this.

It's clearly a problem on your end.

The real long term solution to this and every other problem is to separate FUT and Pro Clubs into two completely different games. There are many of us Pro Clubs players who are not interested at all in playing FUT and vice versa.

You are breeding hate and contempt for EA throughout a very large and loyal community of gamers who deserve better.