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Hi there @hack2s,
that's a bit of a weird error, and we are looking into it a bit further.
We've had a similar issue in the past for other games, where it was related to playing the games from multiple devices.
Can I ask you if you only have FC 25 on Steam, and do you only have it installed on your current PC?
Please try uninstalling the game from every platform and device, and then reinstall it again only on your current PC.
Could you also let us know what other steps you've already tried? Thanks!
-Vendcera
- 5 months ago
I have it on Steam, Ultimate edition, bought directly from Steam store, no keys or something weird. I have 2 Steam Deck, but I did not install it there since it says unsupported. I installed it on my desktop PC only.
I installed it in/uninstalled from multiple SSD, launched from EA, went offline in EA launcher then open the game then go online in launcher then try again ingame, from .exe file directly, checked some things from right click .exe properties, from Steam, cleared Windows 11 cache from many locations including appdata an other locations, cleared and uninstalled EA Play completelly, tested Wi-Fi connections, ethernet, no proxy, DHCP and static LAN IP, etc. I also paid for 1 EA month subscription on Steam as someone said that having a sub may work.
It says "This EA Account is restricted from accessing any online features" usually at start and somewhere in between menus, but in menus usually shows server error or unavailable. I play offline and keeps showing that.
If you want me to test something I can try.
I can install Steam on another laptop I have and test it if you think this may do something about it.- EA_Vendcera5 months agoCommunity Manager@hack2s Hmm, this seems like a pretty weird case and you've already tried a lot. All the info is appreciated as well. I'll make sure to pass this onto the team fur further investigation.
- 5 months ago
I too am having this issue I went to EA support and I was sent in circles I tried all of the troubleshooting suggestions from EA live chat support any help would be appreciated thanks.
- 2 months ago
Hi,i have the same problem and i can tplay fifa after the update on 5DEC
My report id-d2f6c4a9-0e92-4c49-96fd-efb365cdbfaf
About FC 25 Technical Issues
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