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5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi there. Can you give me some more details? What platform are you on? When do you get this message? Are you using a wired or wireless connection? Thanks!

  • I’m getting the same error.. 

    On PS5, wired connection.. Did try to restart it both console and the router.. didn’t work.. Got this message just right now.. was working fine before.. 

    Another thing to notice that I got this different error which said I can’t download content please try again.. and I press X to advance and the game crashes 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    When are you getting these errors? Also, let's make sure you're restarting correctly. Please follow these steps:

    1. Unplug your modem/router for 2 minutes
    2. Hard restart your console by holding down the power button until it turns off
    3. Power it all up and try playing again


    Let me know how this goes. Thanks!

  • JaySan261988's avatar
    JaySan261988
    Rising Newcomer
    2 days ago

    Still not working.

    I also tried changing the DNS.

    Even the console resets.(not only restarts)

    In the fc25 companion app on my phone works but it doesn’t work in my ps5

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    When are you getting this error?

    Have you tried deleting corrupt files with these instructions?

    It might also help to delete the personal saved data. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate FC 25 and delete the saved data.

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