Forum Discussion

hack2s's avatar
hack2s
5 months ago

This EA Account is restricted from accessing any online features.

Yesterday I bought the Ultimate edition on Steam, I see this when starting the game: This EA Account is restricted from accessing any online features... When choosing Ultimate Team, it says serve...
asa1tyboi's avatar
asa1tyboi
5 months ago

I also have the same problem and I also cannot play. I've tried to clear my ea cache, reinstall, only launch from EA, turning off my login verification and nothing has worked. The 7 days of pre-release is almost over and I haven't been able to play once.

EA_Vendcera's avatar
EA_Vendcera
Icon for Community Manager rankCommunity Manager
5 months ago

Thanks for the additional info. I'll forward it to the team. This is a really weird one, but if any of you folks have further insights or tried something that worked, please let us know.

  • KayzerBinks's avatar
    KayzerBinks
    5 months ago

    Hello ,

    I have the same issue

  • gerryadams78888's avatar
    gerryadams78888
    5 months ago

    I have the same issue. Bought ultimate edition on ea play and I can’t connect at all tried multiple solutions it’s been 5 days now

  • EA_Vendcera's avatar
    EA_Vendcera
    Icon for Community Manager rankCommunity Manager
    5 months ago
    @gerryadams788888 Have you tried all the steps mentioned here, like uninstalling it everywhere and launching it directly via the EA app? Also making sure your correct accounts are linked?
  • asa1tyboi's avatar
    asa1tyboi
    5 months ago

    @EA_Vendcera any updates on this issue? The game fully released and I still cannot play, pre-release week is over and ultimate edition is wasted.

  • kelvinctl's avatar
    kelvinctl
    4 months ago

    I look forward to your reply. Thanks.

  • hack2s's avatar
    hack2s
    4 months ago

    I already tried that, also apart from that, bought steam EA Play sub. Nothing works.

  • hack2s's avatar
    hack2s
    4 months ago

    Can someone explain what can I do more to contact EA to make this game playable? Can I call them? Can I email them? Can I do something more? I will not stop until I have the game playable online.

About FC 25 Technical Issues

Having issues with FC 25? Join here to find help with connectivity, performance issues, crashes and more.5,494 PostsLatest Activity: 18 minutes ago