Community ManagerHi @hack2s and @GOATS_2_GO,
also, to double-check, you are both sure to be logged in with the correct EA account into your EA app that is linked to your Steam account?
You can confirm that in your account setting that the correct account is linked: https://account.origin.com/cp-ui/connectaccounts/index
Could you also try uninstalling the game everywhere else and launching it directly via the EA app, if that works?
Relinked steam account, still same error.
Community ManagerHey folks,
could I please ask all of you to provide some more EA app Error Report IDs? That would be helpful for the investigation. Just post the Error Report ID in the thread. Thank you.
Here are some instructions for it:
If you can open and log into the EA app for Windows (click on "Spoiler" to reveal the info):
If you can't open or log into the EA app for Windows (click on "Spoiler" to reveal the info):
The new patch did not fix the issue.
Community Manager@EA_Vendcera This is the report code: d4b5e009-b49c-49b3-8722-217caaa2ace4
"Some features have been disabled because the EA application was launched from another application" I also encounter this similar error. I purchase the game through Steam and I cannot play any online mode. My opponents enter the game while I am playing, but immediately after the error disappears, the game closes and this error occurs when the game is open in the background. However, when the game is closed, the EA application restarts itself and the error disappears. There is no resource on the internet in this region. Please provide a solution, otherwise this game has no meaning.
Any ETA or update about this?
Community Managerf219028c-41cb-4118-88fb-2824942462bf I deleted and reinstalled the game, deleted and reinstalled the EA app and even the Steam app. I deleted and reinstalled the game, it didn't work. I even reset the computer. This is a very interesting situation. After a video I saw on YouTube, I put all EA-related sections in automatic mode from the services section of Windows and disabled Windows virus protection. It seemed to be getting better for a while, I played a few matches in Rivals, the next day I experienced the same problem again when I logged in. I don't understand how this problem suddenly appeared when I was able to play every mode without any problems when I first bought the game. I couldn't find a clear solution. In short, I am waiting for your return, thank you..
@EA_Vendcera i tried signing in from another a different device connected to a different wifi and it stills says the same thing. Is this an account issue then?
Please I paid too much money to get this broken game, I can't refund also. We require updates or whatever it is to know what is going on or what to do next.
This is the third week of the game being out and people already have good teams, is going to be hard for us to catch up. Please is there any ETA for this issue or any guranteed compensation when the game is fixed?
Je peux plus me connecter aux serveurs depuis 3 jours , soit j ai perdu la connexion aux serveurs EA ou soit ils me disent une erreur est survenue lors de la connexion à ultimate team
Je vous envoie mes rapports d erreurs depuis hier
@EA_Vendcera Any updates or ETA? The game has been out for 3 weeks already please we just want to play the game we paid a lot for this.
nope this issue is experienced by a mass level of players yet thinking why this is happening already read 3 section of msgs yet unable to find solutiuon very disappointed
