Yesterday I bought the Ultimate edition on Steam, I see this when starting the game:
This EA Account is restricted from accessing any online features...
When choosing Ultimate Team, it says servers unavailable.
I did everything required to try to recover from that error, nothing works.
What is going on? I need this working ASAP.
Je peux plus me connecter aux serveurs depuis 3 jours , soit j ai perdu la connexion aux serveurs EA ou soit ils me disent une erreur est survenue lors de la connexion à ultimate team
Je vous envoie mes rapports d erreurs depuis hier
@EA_Vendcera Any updates or ETA? The game has been out for 3 weeks already please we just want to play the game we paid a lot for this.
I found the solution from EA24 technical post. People were having the same issue last year.
I fixed the issue by buying eaplay and using the 10 hours trial to open the game. The connection to EA server works on that way.
After that when you re-launch the game in the normal way in steam, you will be able to connect to the EA server.
I attached the link below.
The issue was happening last year and the bug was still there this year. We paid for extra money for the early access on the game and not be able to play the game for a month. And now like EA is not giving response to this, and we even need to pay for extra money for EAPlay to fix this.
You better give the user resposne to this EA. We definitely need compensation.
I look forward to your reply. Thanks.
I already tried that, also apart from that, bought steam EA Play sub. Nothing works.
Can someone explain what can I do more to contact EA to make this game playable? Can I call them? Can I email them? Can I do something more? I will not stop until I have the game playable online.
Bought ultimate edition on Steam, tried everything, cant use anything online since the release of the game:
https://answers.ea.com/t5/Technical-Issues/This-EA-Account-is-restricted-from-accessing-any-online-features/td-p/14069703
I really need help, can SOMEONE OR EA HELP?
Did you use the 10 hours trial to open the game instead of opening the game normally?
cause it worked for me by opening it with 10 hours trial from eaplay. I also bought the ultimate version.
It will stop working after the trial or EA Play subscription stops.
The fix works. Bought ea play through epic games and probably played more than 10 hours and still can play. I launched the game through Epic Games first with the trial and then started launching through Steam and it still works. Still waiting on the compensation though
