Forum Discussion
EA_Barry
Community Manager
2 years agoReset your password to help ensure no one else is accessing your game/account:
https://help.ea.com/en/help/account/if-you-forgot-your-ea-account-id-or-password/#reset
If there is unauthorised access, you may need to wait a further 24hrs.
Performing a chargeback is not advised.
Thanks.