Forum Discussion

David_Biryuchin's avatar
6 months ago

Ultimate Team Web App

"Hi everyone, I'm having an issue with the EA SPORTS FC™ Ultimate Team Web App. No squads are being displayed, neither my personal squads nor SBCs. I’ve tried different browsers, but the problem persists. Has anyone else experienced this? Any solutions?"

5 Replies

  • Check whether a browser plug-in or add-on is distorting anything. Deactivate all plug-ins and test it again. To be on the safe side, delete the cache and cookies and test a different browser, even without add-ons.

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Please also check on a different browser or in an incognito tab to see if the problem persists.

  • @EA_Pulsar "Hello! I have tried all the suggested solutions, including using different browsers (Chrome, Safari, and Opera), incognito mode, disabling all plugins, clearing cache and cookies, and even uninstalling and reinstalling these browsers along with all related files. Unfortunately, nothing has helped. The issue with viewing my squad in the Ultimate Team Web App persists and is only displayed correctly in the DuckDuckGo browser. Could you please provide further assistance?"

  • @Mel6ore "Hello! I have tried all the suggested solutions, including using different browsers (Chrome, Safari, and Opera), incognito mode, disabling all plugins, clearing cache and cookies, and even uninstalling and reinstalling these browsers along with all related files. Unfortunately, nothing has helped. The issue with viewing my squad in the Ultimate Team Web App persists and is only displayed correctly in the DuckDuckGo browser. Could you please provide further assistance?"

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Do you have the Ultimate Team companion app installed on your mobile device to see if you will experience anything similar? It seems to be a web browser-related issue. 

    Is there any active live protection software that is running on your PC? Any antivirus scanner, etc?  

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