Forum Discussion
EA_Pulsar
Community Manager
15 days agoCan you please share your DxDiag report with us so we could check what else could be causing this issue?
Also close any other programs running in the background or run your PC in clean boot mode. Delete the Personal Settings 1 profile after launching the game.
gotu797
13 days agoRising Novice
Yes, I had the same problem as you. But after I did a clean boot and deleted Personal Settings 1, it worked fine! (I didn't back up my settings or save data, so all my data except for Ultimate Team was lost...) If you try this method, I recommend that you back it up somehow.
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