Forum Discussion

Kazern's avatar
Kazern
Rising Novice
23 days ago
Solved

Windows 11 - Cannot complete download/install in EA App for FC 25

Pauses at 96%.  Failure to install Redistributables is the reason, but they are already installed.  I've tried manuallly installing them and it says I already newer version.  I think if it was ingnored and allolwed to move on in the download/install it would likely work, but I can't figure out how to get it to progress to the next step.

 

  • Kazern's avatar
    Kazern
    22 days ago

    Didn't work.  I spent way too much time on this trying multiple things from experience and searching forums and the web with potential solutions and did not find a way past it.  One forum post indicated differences in Steam installed and EA installed versions and succes in one and not the other.  I ended up getting a refund and getting it on Steam for the same price and it worked without incident 1st time.  EA need to make their installation script/app from the EA App a bit more intelligent to recognize if you have a more recent Redistributable that supercedes the one that was originally issued with the game.  That version listed above won't even install on my machine and there are updates after it.

4 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    22 days ago

    Hey Kazern​  See if you have any pending Windows Updates and then try repairing the vcredist_x86 application in this location: C:\Program Files\EA Games\EA SPORTS FC 25\__Installer\vc\vc2012Update3\redist. Restart your PC and try the installation process again. 

  • Kazern's avatar
    Kazern
    Rising Novice
    22 days ago

    Didn't work.  I spent way too much time on this trying multiple things from experience and searching forums and the web with potential solutions and did not find a way past it.  One forum post indicated differences in Steam installed and EA installed versions and succes in one and not the other.  I ended up getting a refund and getting it on Steam for the same price and it worked without incident 1st time.  EA need to make their installation script/app from the EA App a bit more intelligent to recognize if you have a more recent Redistributable that supercedes the one that was originally issued with the game.  That version listed above won't even install on my machine and there are updates after it.

  • Kazern's avatar
    Kazern
    Rising Novice
    22 days ago

    I do appreciate the attempt to help though, thank you for that.

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    19 days ago

    Thanks for sharing the feedback with us. I am glad to hear that you were able to resolve this issue. 

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