Non mi fa più entrare su Ultimate team e sulla webapp
Ciao a tutti,
Da lunedì è cominciato l'inferno... Dapprima ogni fine partita venivo buttato fuori dai server e mi dava la partita persa a tavolino poi dalla mattina dopo non mi fa proprio più accedere a UT appena provi ad aprile mi dice "Al momento non è possibile connettersi a Ultimate Team. Ora tornerai al menù principale." Anche webapp e companion non funzionano provo ad accedere ma entrambe caricano all'infinito senza mai accedere... Ho provato con un altro account e riesco ad accedere tranquillamente a ultimate team e ho anche provato ad accedere al mio da una PlayStation di un amico ma non è cambiato nulla! Sempre il solito messaggio....
Ho provato a contattare l'assistenza ma non mi hanno saputo dare una spiegazione se non di scrivere su questo forum per chiedere se altri stanno riscontrando lo stesso problema... Tra l'altro ho anche speso un bel po' di soldi in evo e se non riuscirò ad accedere perderò pure i soldi... Oltre al danno la beffa! Spero che qualcuno possa aiutarmi o che sappia come muovermi e chi contattare!
Spero che i nostri Operatori via chat o il team di moderazione dei termini di servizio via modulo di contestazione, dando un'occhiata più da vicino all'account, riescano ad identificare la causa di questa situazione!
Se ricevi un messaggio di errore riguardo la connessione ai server o gli avversari prima o dopo questi blocchi del gioco, potrebbe essere coinvolta.
Per favore prova i suggerimenti in questa guida per migliorare la connessione, e se possibile anche ad usare una connessione diversa temporaneamente per verificare se la situazione persiste.
Si lo ho cancellato. Non ho notato se ci sono delle modalità che freezano di più, ma in ogni caso è in fase di apertura delle modalità o quando si deve chiudere una finestra, ma potrebbe essere anche legato alla connessione debole no?
la tua segnalazione sembra diversa da quella di wuanio844, lui non ha accesso al suo account nemmeno dalla Web App o dalla Companion App.
Su che piattaforma giochi?
Ricevi un errore quando il gioco si chiude?
Hai già provato ad accedere alla Companion App o alla Web App, eliminare la tua rosa attiva ed impostarne una nuova? A volte ripristinare la rosa risolve problemi all'avvio di una partita.
Potrebbe anche fare la differenza reinstallare il gioco, ed al prossimo avvio, quando ti viene chiesto di caricare il profilo informazioni, invece eliminalo e creane uno nuovo, non perderai i tuoi progressi facendolo, ma ripristinerai alcuni dati che potrebbero essere coinvolti, facci sapere come va.
Ti ringrazio perche' mi sembrava che il problema fosse solo mio per fortuna barra sfortuna adesso so che non sono l unico ad avere questo problema piu' che altro il tempo perso di questi giorni con il pass e il resto chi ce lo da?
Esatto, apro fut e provo ad aprire qualsiasi modalità e si chiude l' app. Da quello che mi è stato riferito dall' assistenza le segnalazioni come le nostre sono davvero molte. Questo dovrebbe di per sé essere un segnale per loro per agire tempestivamente
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Ciao a tutti,
Da lunedì è cominciato l'inferno... Dapprima ogni fine partita venivo buttato fuori dai server e mi dava la partita persa a tavolino poi dalla mattina dopo non mi fa proprio più accedere a UT appena provi ad aprile mi dice \"Al momento non è possibile connettersi a Ultimate Team. Ora tornerai al menù principale.\" Anche webapp e companion non funzionano provo ad accedere ma entrambe caricano all'infinito senza mai accedere... Ho provato con un altro account e riesco ad accedere tranquillamente a ultimate team e ho anche provato ad accedere al mio da una PlayStation di un amico ma non è cambiato nulla! Sempre il solito messaggio....
Ho provato a contattare l'assistenza ma non mi hanno saputo dare una spiegazione se non di scrivere su questo forum per chiedere se altri stanno riscontrando lo stesso problema... Tra l'altro ho anche speso un bel po' di soldi in evo e se non riuscirò ad accedere perderò pure i soldi... Oltre al danno la beffa! Spero che qualcuno possa aiutarmi o che sappia come muovermi e chi contattare!
Grazie e a tutti anticipatamente
","body@stringLength":"1101","rawBody":"
Ciao a tutti,
Da lunedì è cominciato l'inferno... Dapprima ogni fine partita venivo buttato fuori dai server e mi dava la partita persa a tavolino poi dalla mattina dopo non mi fa proprio più accedere a UT appena provi ad aprile mi dice \"Al momento non è possibile connettersi a Ultimate Team. Ora tornerai al menù principale.\" Anche webapp e companion non funzionano provo ad accedere ma entrambe caricano all'infinito senza mai accedere... Ho provato con un altro account e riesco ad accedere tranquillamente a ultimate team e ho anche provato ad accedere al mio da una PlayStation di un amico ma non è cambiato nulla! Sempre il solito messaggio....
Ho provato a contattare l'assistenza ma non mi hanno saputo dare una spiegazione se non di scrivere su questo forum per chiedere se altri stanno riscontrando lo stesso problema... Tra l'altro ho anche speso un bel po' di soldi in evo e se non riuscirò ad accedere perderò pure i soldi... Oltre al danno la beffa! Spero che qualcuno possa aiutarmi o che sappia come muovermi e chi contattare!
Grazie e a tutti anticipatamente
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Non mi fa più entrare su Ultimate team e sulla webapp","moderationData":{"__ref":"ModerationData:moderation_data:12076654"},"body":"
Si lo ho cancellato. Non ho notato se ci sono delle modalità che freezano di più, ma in ogni caso è in fase di apertura delle modalità o quando si deve chiudere una finestra, ma potrebbe essere anche legato alla connessione debole no?
Si lo ho cancellato. Non ho notato se ci sono delle modalità che freezano di più, ma in ogni caso è in fase di apertura delle modalità o quando si deve chiudere una finestra, ma potrebbe essere anche legato alla connessione debole no?
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Se ricevi un messaggio di errore riguardo la connessione ai server o gli avversari prima o dopo questi blocchi del gioco, potrebbe essere coinvolta.
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Per favore prova i suggerimenti in questa guida per migliorare la connessione, e se possibile anche ad usare una connessione diversa temporaneamente per verificare se la situazione persiste.
Se ricevi un messaggio di errore riguardo la connessione ai server o gli avversari prima o dopo questi blocchi del gioco, potrebbe essere coinvolta.
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Per favore prova i suggerimenti in questa guida per migliorare la connessione, e se possibile anche ad usare una connessione diversa temporaneamente per verificare se la situazione persiste.
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Quando esattamente si blocca il gioco per te, dopo averlo reinstallato?
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Hai anche eliminato il file di impostazioni che ti viene chiesto di caricare all'avvio del gioco?
Quando esattamente si blocca il gioco per te, dopo averlo reinstallato?
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Hai anche eliminato il file di impostazioni che ti viene chiesto di caricare all'avvio del gioco?
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Con la seconda disinstallazione e reinstallazione il gioco è tornato a funzionare. Ma da ancora qualche problema, a volte va in freezing.
Con la seconda disinstallazione e reinstallazione il gioco è tornato a funzionare. Ma da ancora qualche problema, a volte va in freezing.
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la tua segnalazione sembra diversa da quella di wuanio844, lui non ha accesso al suo account nemmeno dalla Web App o dalla Companion App.
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Su che piattaforma giochi?
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Ricevi un errore quando il gioco si chiude?
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Hai già provato ad accedere alla Companion App o alla Web App, eliminare la tua rosa attiva ed impostarne una nuova? A volte ripristinare la rosa risolve problemi all'avvio di una partita.
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Potrebbe anche fare la differenza reinstallare il gioco, ed al prossimo avvio, quando ti viene chiesto di caricare il profilo informazioni, invece eliminalo e creane uno nuovo, non perderai i tuoi progressi facendolo, ma ripristinerai alcuni dati che potrebbero essere coinvolti, facci sapere come va.
la tua segnalazione sembra diversa da quella di wuanio844, lui non ha accesso al suo account nemmeno dalla Web App o dalla Companion App.
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Su che piattaforma giochi?
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Ricevi un errore quando il gioco si chiude?
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Hai già provato ad accedere alla Companion App o alla Web App, eliminare la tua rosa attiva ed impostarne una nuova? A volte ripristinare la rosa risolve problemi all'avvio di una partita.
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Potrebbe anche fare la differenza reinstallare il gioco, ed al prossimo avvio, quando ti viene chiesto di caricare il profilo informazioni, invece eliminalo e creane uno nuovo, non perderai i tuoi progressi facendolo, ma ripristinerai alcuni dati che potrebbero essere coinvolti, facci sapere come va.
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Proverò a fare come dici. L'app da telefono funziona. Ma le soluzioni che mi son state date finora non hanno risultato
Proverò a fare come dici. L'app da telefono funziona. Ma le soluzioni che mi son state date finora non hanno risultato
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Esatto, apro fut e provo ad aprire qualsiasi modalità e si chiude l' app. Da quello che mi è stato riferito dall' assistenza le segnalazioni come le nostre sono davvero molte. Questo dovrebbe di per sé essere un segnale per loro per agire tempestivamente
Esatto, apro fut e provo ad aprire qualsiasi modalità e si chiude l' app. Da quello che mi è stato riferito dall' assistenza le segnalazioni come le nostre sono davvero molte. Questo dovrebbe di per sé essere un segnale per loro per agire tempestivamente
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Ti ringrazio perche' mi sembrava che il problema fosse solo mio per fortuna barra sfortuna adesso so che non sono l unico ad avere questo problema piu' che altro il tempo perso di questi giorni con il pass e il resto chi ce lo da?
Ti ringrazio perche' mi sembrava che il problema fosse solo mio per fortuna barra sfortuna adesso so che non sono l unico ad avere questo problema piu' che altro il tempo perso di questi giorni con il pass e il resto chi ce lo da?
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Mi dispiace di non averti potuto aiutare di più!
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Spero che i nostri Operatori via chat o il team di moderazione dei termini di servizio via modulo di contestazione, dando un'occhiata più da vicino all'account, riescano ad identificare la causa di questa situazione!
Spero che i nostri Operatori via chat o il team di moderazione dei termini di servizio via modulo di contestazione, dando un'occhiata più da vicino all'account, riescano ad identificare la causa di questa situazione!
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EA_Clausho contattato l assistenza Ea mi an detto che il team sta lavorando sul caso e che appena anno notizie mi contatterà tramite social o forum
ho contattato l assistenza Ea mi an detto che il team sta lavorando sul caso e che appena anno notizie mi contatterà tramite social o forum
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