Forum Discussion

DaWasteYute91's avatar
8 hours ago

1 Loan Pack Crashing Game

Opened a gold preview pack in the store this morning and in it there was a 1 Loan Pack that I am unable to open or get rid of. In game and on the web app it boots me out the store and doesn’t allow me to open any of my saved packs without opening the loan pack itself. Extremely inconvenient with futbirthday around the corner and recycle/crafting the 83x14 in prep. Would love an answer how to fix, or a timeline on the patch if it’s a bug - since it’s holding me back especially with rival rewards right around the corner. Thanks.

5 Replies

  • Same problem, I received 1 loan yesterday and i can’t redeem it neither today

  • DaWasteYute91's avatar
    DaWasteYute91
    Newcomer
    8 hours ago

    So frustrating, if it ain’t fixed prior to content on Friday there should be some kind of compensation for missing out on the ability to craft and recycle !

  • Your 1 Loan Pack is crashing the game and preventing you from accessing your saved packs, which is frustrating, especially with FUT Birthday and rewards coming up. This issue is usually caused by a glitched pack or corrupted data. Try restarting your console/PC and clearing the cache, then attempt to open it using the Web App or Companion App. If the issue persists, it might be a bug on EA’s end, and a fix could take some time. The best step is to contact EA Support and report the problem for a quicker resolution.

  • Regretfully this is a common occurrence with the game with many players complaining of bugs and issues throughout the game and the game is still very much in beta mode and the game is still very rough and around the edges and the game is still pretty much a mess and the game is still very much a mess in general so it would be better if it was just a little more stable and more stable for the community and not just the community but the community and people who play the game as much as they can and the community would be happy with that so if they could get the game back to normal and get it fixed they would get the game fixed in time so it’s not a big problem anymore but it would be more than the community and I think it’s just the game itself is still a mess so it’s just a little frustrating and frustrating for the community and people who have been around since the beginning of time and it’s not really a good game and never has been good for the community but it’s just the same as what it is and it’s not that hard to get a good game. 

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Hello! Our game teams have been informed about this issue. Please feel free to share your details and follow further updates in our main thread here. I’ll be locking this thread to improve communication and prevent duplicates. Thank you for your understanding!

About [FC 25 - Under investigation] Error occurs when trying to redeem pack

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