I can’t redeem a pack

Hello! Thanks for flagging this. We've passed this on and it's been looked into. Please feel free to share your details and follow further updates in our main thread here. I’ll be locking this thread to improve communication and prevent duplicates.

https://forums.ea.com/discussions/fc-25-technical-issues-en/under-investigation-can%E2%80%99t-claim-pack/11952324