Forum Discussion

yocarlos's avatar
yocarlos
Rising Novice
3 days ago
Solved

Seasonal supply pack!! Can’t open packs. It’s been 2 days now!

it’s been 2 days now after opening the seasonal supply pack using points to get the 1.5K season points, the stupid breakthrough 3 totw provison pack is glitched, can’t claim and takes me out to the main menu!!!! Plz help, it’s been too long. You are killing the game with your unresponsiveness. I am getting punished for spending money on your product!! 
EA_Huxplz help! You never responded back.

  • Platform: ps5 
  • PSN/Xbox Gamertag: yocarlos36
  • Name of the pack you opened: seasonal supply 
  • Name of the pack inside that got you stuck: breakthrough totw provisional 3 player 
  • Did you buy the pack on the console or web app ? Console 
  • Approximate timestamp: 3-4-25 at 07pm eastern US time.  

 

 

  • Hey yocarlos, thanks for reaching out. Great news on this front! This issue should now be resolved. We’re so grateful for your patience and sticking with us while we worked on sorting this for you! We've updated the main thread with more info on this. Feel free to hop on over and check it out. We'll close out duplicate threads on this in the meantime to help streamline communication on this.

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hey yocarlos, thanks for reaching out. Great news on this front! This issue should now be resolved. We’re so grateful for your patience and sticking with us while we worked on sorting this for you! We've updated the main thread with more info on this. Feel free to hop on over and check it out. We'll close out duplicate threads on this in the meantime to help streamline communication on this.

About [FC 25 - Resolved] Error occurs when trying to redeem pack

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