Cannot redeem pack and i get completely logged out my account!!! (Strange Bug)
I bought the season progress pack from the store so i could earn some extra sp and try get to level 40 but i cannot redeem the free pack and i get logged out my account on the companion app completely and on my playstation it says there is a problem connecting to the ultimate team servers when i try claim the pack. Now i cannot even open any packs and its been like this for nearly 3 days now and i and im sure many others need this fixed immediately please. If required im happy to provide images as evidence if that helps as well as any other information you may need to get this fixed asap please!Expansion packs gone on my pc!
I recently downloaded my sims 4 game to a new external hard drive for my pc on Monday and since then all my expansion packs for my game won’t show in game play, they show on the EA app as installed, they show on steam as installed but when I load the game my saves are showing it requires all the expansions packs, the sims 4 store show as I still own them! Does anyone know how to fix this? I’ve tried uninstalling everything and starting again but it’s still showing the same? Is this something I can fix or is it a problem with EA?Solved