Forum Discussion

Ch3scko's avatar
1 year ago

4600 fifa points missing

I bought the ultimate edition and I haven’t received my 4600 fifa points. I am spending 89.99 and the only reason is because of the fifa points, how can I fix this? 

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hi there, @Ch3scko 

    Did you happen to purchase the Ultimate Edition on a different account? Also, it would be good to verify the Standard Edition was not accidentally purchased. You should be able to view your transaction history on the platform the purchase was made on to confirm this.

  • I bought the ultimate edition on my account, and I don’t have the 4600 fifa points…