Forum Discussion

Rising Newcomer

1 year ago

Solved

5900 FC Points not credited

I redeemed a code for 5900 FC Points and it said it was added to my game, but when i got inside UT i didn't have any FC Points in it, this happened more than 24 hours ago and i am still waiting on my Points

EA_QueenBee
1 year ago
@quilhoado,

In that case I'd reach out to our live support team so they can take a look at this code for you. It's not something we can look into here on the forums unfortunately, but they should be able to take a look into this for you.

3 Replies

EA_QueenBee
Community Manager
1 year ago
Hey @quilhoado,

Where did you redeem your FC points? And what platform do you play on?
quilhoado
Rising Newcomer
1 year ago
I purchased them off Instant Gaming, a website i've been using for years and never had any issues with it, and when i redeemed the code it said on the ea app that it was added to my account
i play on pc from the ea app
EA_QueenBee
Community Manager
1 year ago
@quilhoado,

In that case I'd reach out to our live support team so they can take a look at this code for you. It's not something we can look into here on the forums unfortunately, but they should be able to take a look into this for you.