Banned without reason and appeal failed
I had not bought coins online, or done any cheating behavior at all, but was banned without any reason， and I can't even appeal in the system in two days, keep failing with "Case not created" error, ...
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9 days without resolution.
My friend, I've been 29 days without a resolution. This company doesn't care about us!!! I've already chatted with them and it's always the same answer: the cases are being resolved, but we're experiencing high demand. We consumers don't care. If demand is high, hire more employees!
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