Basic Evolution not completing – cannot unlock transfer market

Hello Ea Team and Comunnity 

I have a problem with the Basic Evolution in EA SPORTS FC Ultimate Team
I have fully completed all the requirements
3/3 Rush matches
10/10 goals
5/5 matches

I even received the achievement Last Step of Evolution but the game still shows 0/1 for Complete Basic Evolution and I cannot claim the reward
Because of this my Transfer Market is still locked

What I already tried
Logged out and back in several times
Played additional Rush matches
Tried to manually claim the reward

Nothing worked

Platform PC
Region USA California

I have attached screenshots showing all objectives completed and the unlocked achievement Last Step of Evolution

Could you please check my account and manually mark this objective as completed so I can finally unlock the transfer market

Thank you for your help