So there s a bug since 24 hours when you are winning a champs game and opponent disconnects it shows you a win on dashboard but 0 coins and it counts as a loss. Same in rivals . It gives zero progress when opponent disconnects when it should be a win. Plz fix it. Champs scores are greatl6 affected by this

Hello. I was playing the weekend league. When I was leading for almost 4 matches, my opponents left the match and wrote me a loss instead of a win. I even have a screenshot. Where can I complain?

Hello, I have recently experienced an issue in EA Sports FC 25 Ultimate Team (Champions mode). I was clearly winning the match by score, but when my opponent quit the game, I was incorrectly given a loss. This has happened more than once and it is very frustrating, as it unfairly affects my record and progression in Champions.Details of the issue: Mode: Ultimate Team ChampionsSituation: I was leading the match Opponent quit/disconnected After returning to the menu, the game recorded the result as a loss for me, instead of a win or at least not counting the match.In the Objectives section, it shows that I have 8 wins, which confirms my progress. However, in the Champions menu, it only shows 5 wins, which clearly indicates a mismatch and proves the error in result tracking.Could you please investigate this bug and let me know if there is a fix or a workaround? It is very discouraging to lose progress due to something outside of my control. Thank you for your support. Best regards.

Same to me ! I speak in live support and they told me i have the account suspendid , but i do nothing and didn't notify me i'm suspendid if i do something wrong.

me too ，already5-4wins，but page show me 1-7....

I have 2-0 in Champions Play-Offs but it shows 0-2, i can't even qualify for Champions Finals.

Bug - Wins counted as losses when opponent quit the game

58 Replies

12bbce38c0c08b41
Rising Novice
15 days ago
Gamertag:Ripperroni1
Platform: PC
Summary of issue: While winning, if my opponent leaves, the game is recorded as a loss in Champs
Recent timestamp: 30-AUG-2025, 17:16, CEST
chelseapatro21
Rising Novice
16 days ago
Gamertag: chelseapatro21
Platform: PC
Summary of issue: While winning, if my opponent leaves, the game is recorded as a loss in Champs
Recent timestamp: 31-AUG-2025, 17:52, CEST
EA_Pulsar
Community Manager
16 days ago
Thank you all for sharing this information with us. I've forwarded it to the game teams, and they will review it.
Exemplar87
Rising Vanguard
17 days ago
Same problem. no rewards are given when winning games on rivals either.
Exemplar87
Rising Vanguard
17 days ago
Gamertag: Exemplar87
platform: PCAlso having this issue fut champs qualies are counting as losses when opponent quits out when losing. In rivals at the end of the game it give 0 coins. When i get back to ultimate team menu again it has progressed on the rivals progression bar.
timestamp: started yesterday night 31 august 2025 still happening 01/09/2025 19:00 BST
palakkadutdprofc
Rising Newcomer
17 days ago
Gamertag: palakkadutdprofc
Platform: PC
Summary of issue: While winning, if my opponent leaves, the game is recorded as a loss in Champs
Recent timestamp: 01-SEP-2025, 15:30, GMT+5.30
Thank You
vvlad104
Seasoned Newcomer
17 days ago
Hi,

Gamer tag: vvlad104
Platform: PC
Summary of issue: while winning, if my opponent leaves, the game is recorded as a lose both in Champs and Rivals
Recent timestamp: 31-AUG-2025, 20:30, GMT+3
Happend on 30-AUG-2025 also.
Thank you,
EA_Pulsar
Community Manager
17 days ago
Hey everyone. I'd like to collect some additional information to help our team with the review of these issues. Could you please share the following details with us:

Gamertag

Platform

Summary of Issue

Recent Timestamp of the error (Date, Time, Timezone)

Your support is greatly appreciated.

⚠️ Marked as Solution for Visibility Purposes Only - We do not consider this to be fixed at this time.
ArmiaSalama777
Rising Newcomer
17 days ago
I had the same problem
5 wins not counted
ChampHuzu
Seasoned Newcomer
17 days ago
So this happened twice. Despite me winning the game both times, I was awarded a loss. The opponent quit, and I got the DNF. Can someone look into this?