Forum Discussion

1 year ago

Solved

Can’t log into FC25 companion app

So I have recently got back into fifa the last year or so, made a new ultimate team on fc24, was able to log into the companion app etc. Didnt use the web app or log into my ultimate team on my Xbox...

EA_QueenBee
1 year ago

Hey @f96f49ab93e66f86,

I know that you're adamant that you only have 1 EA account, but it looks to me like you might have a second one somewhere, and that you're not logging into the right one. If you've started up FC 25 on your PC/console already but you're still getting this message, then the only conclusion is that it's not the right account. Have you tried reaching out to our live support team already to see if they can help you find any other accounts you might have, just in case?

f96f49ab93e66f8

1 year ago

@EA_QueenBee How embarrassing, I have tried some of my other emails and I have managed to get into my account. I completely don’t remember ever doing this but Thank you!

EA_QueenBee