Forum Discussion

RJFlonzo's avatar
RJFlonzo
12 months ago

Cannot Login to Ultimate Team

When I try to login I get this error. My internet works on every other game on my PS5 however I cannot get into Ultimate Team
RJFlonzo's avatar
RJFlonzo
12 months ago

Sadly does not work, still will not connect

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
12 months ago

@RJFlonzo 

As a test, please try connecting to a mobile hotspot and try logging in. Let me know what happens.

  • psinakis's avatar
    psinakis
    12 months ago

    I have the same problem. How can I fix it?

  • RJFlonzo's avatar
    RJFlonzo
    12 months ago

    Using a mobile hotspot allows me into Ultimate team, why can I not get in on my internet?

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      12 months ago

      @RJFlonzo 

      This means the issue is with your ISP since a completely different network will allow you to connect. I recommend contacting your ISP to see if they can help.

      @psinakis 

      Are you able to connect with a mobile hotspot instead?

      • psinakis's avatar
        psinakis
        12 months ago

        Yes.. 

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