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RJFlonzo's avatar
RJFlonzo
12 months ago

Cannot Login to Ultimate Team

When I try to login I get this error. My internet works on every other game on my PS5 however I cannot get into Ultimate Team
RJFlonzo's avatar
RJFlonzo
12 months ago

I called my ISP and had them check on the internet. Nothing is wrong with the internet but I still cannot connect. And yes, it only crashes on hotspot. If I cannot play on either hotspot or internet, how am I supposed to play?

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
12 months ago

@RJFlonzo 

It is normal to disconnect on a hotspot since that isn't intended for gaming. Being able to connect though is a sign that the issue is with your equipment or ISP since it's a completely different connection.

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