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might_be_hana's avatar
might_be_hana
Newcomer
6 months ago

Champs disconnection

i keep on randomly getting disconnected in champs. It is not an internet problem because it works fine in rivals
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 months ago

Hi there. Thanks for reaching out. We'll go through some troubleshooting. First, I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen.

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