Forum Discussion

jialinc0904's avatar
jialinc0904
Seasoned Novice
2 months ago

Compensation for mistakenly banned account.

My account had been wrongly banned for over a week. Therefore I’ve missed the chance to participate in last weekend league, DR matches , evo elite friendlies and rewards correspond to those fixtures due to your mistake, and I’m likely not being able to finish the fc season pass objs.  I think I deserve compensations for that mistreatment. 

 

3 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Sorry to say jialinc0904​ but we cannot assist with any TOS related issues here.

    You will need to direct any questions to our TOS team here: https://help.ea.com/en/solutions/?product=ea-app&topic=dispute-ban-suspension

    Darko

  • jialinc0904's avatar
    jialinc0904
    Seasoned Novice
    2 months ago

    Well the ban has been lifted, I’m talking about the compensation after that wrongdoing 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 months ago

    You would need to direct any TOS related questions to our TOS team. 

    There is no one else at EA who can discuss any aspect of a ban with you.

    Darko

About EA SPORTS FC™ 25 Ultimate Team

Discuss all things FC 25 Ultimate Team™ with the community in this forum.8,296 PostsLatest Activity: 23 minutes ago