Ea Server are unable to process your request

Hi, have a problem with Fut Champs , to complete quest with play 15 matches, because when i finished 1 of my games  - i have this issue , and game not count, and now i can complete this quest, anyone can help me with this issue and send me reward from this quest? 

Also have clip in real life how it's happened - ЕА СПОРТС - Twitch