Product: EA SPORTS FC 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? Allinkajil
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 10/31/24
What time did you see the bug? (HH:MM AM/PM) 4am
What is your time zone? EST (IET) - GMT - 5:30
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Que for a DR game 10 seconds before and right as the new season starts.
What happens when the bug occurs? Did not give Option 2 rival rewards for Division 2
What should be happening instead? Give Rewards
I was waiting until DR rewards dropped to open them with my friends, when I jokingly pressed on the “play rivals button” as soon as the Season countdown ended. It then gave me a message saying that division rivals could not be played, and then it did not give any of my DIV 2 option 2 rewards.