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El3amid10's avatar
El3amid10
Rising Newcomer
8 months ago

Ultimate team bug

the ultimate team when I open it for the first  time it download an update then it give me the message that u need to update the ultimate team so relaunch the game so when i open it again the same message comes and it don't work 

8 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hi there, 

    Please try deleting the Squad Update files as explained in this article.

    Once that's done, restart your game and try again. 

    I hope this helps. 

  • Dudikoff1's avatar
    Dudikoff1
    Rising Newcomer
    8 months ago

    Not working for me and deleting the squad files do not fix the problem:(

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Are you getting the exact same error message as the screenshot in the original post? 

  • g98qscncfq40's avatar
    g98qscncfq40
    Seasoned Newcomer
    7 months ago

    Hey i am also facing same issue i tried deleting all the files even reinstalling the game 3 times, cleared cache of ea app, tried reparing game files through steam but the error simply doesnt resolve

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    I'm sorry to hear that. Can you please confirm the platform you're playing on?

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    You can try using CCleaner to clear out issues and errors. This program will help you uninstall the game and remove any remaining files. Once that's done, please redownload the game while running Steam as admin. 

    Let us know if you have any questions.

    While we suggest using CCleaner, EA does not provide user support for this program–use it at your own risk. Please follow any installation guides straight from CCleaner when installing and performing program setup. You can find help on CCleaner’s support page.

    EA does not benefit in any way, monetarily or otherwise, from the promotion of this program.