Hi everyone!
Thank you all for your patience while we investigated the missing Rivals rewards.
We wanted to confirm that all affected players will receive their correct Rivals rewards in-game in the coming days.
This includes the missing rewards from October 31st and November 28th.
Product: EA SPORTS FC 25
Platform:PC
Please specify your platform model. Steam - PC
AMD or Nvidia Model Number RTX 4060 TI
Enter RAM memory size in GB 16GB
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 31/10/2024
What time did you see the bug? (HH:MM AM/PM) 10AM GMT+2
What is your time zone? EET (ART) - GMT + 2:00
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? I did not receive any rewards on rivals. i have completed the 15 wins got 45/45 points and still not got my rewards till now, i see that many people have this bug. Just give everyone the rewards, those who have completed the 15/45 or 45/45 please !!
What happens when the bug occurs? The rivals rewards are just not here i don t understand why.
What should be happening instead? I should have my rewards
I woke up and hopped on FC25, i did not see any rewards, just give everyone their rewards.
